FAQs
Most frequent questions and answers
Each person’s oral healthcare requirements will vary depending on a number of factors. We encourage you to consult your dentist. However, as a general rule, good oral healthcare maintenance reduces the need for more frequent visits to the dentist.
If you are in pain, we aim to offer an emergency appointment within 24hours (same day where possible). We encourage you to call early. For regular checkups and treatment, your appointment will depend on availability.
For NHS patients emergencies, call 111 for a local NHS out-of-hours practice. For independent patients, all out-of-hours options are accessible via a call on our telephone number. This includes out-of-hours treatment availability.
We offer a variety of treatments to suit a variety of oral healthcare needs; from general to bespoke dentistry. Our prices are designed with you in mind, to ensure that your perfect smile does not cost the world. Find out more about our prices by calling us or by viewing our Fee Guide.
We’re currently taking on private patients. We also accept NHS-exempt patients (subject to capacity). To find whether you are eligible for NHS-Exempt treatment, see the NHS Guidelines on Who is entitled to free NHS dental treatment in England. Future updates will be advertised via our Media channels.
Every appointment begins with an assessment of your oral health requirements. From there we put together a diagnosis and treatment plan. In some cases, this will involve a scale and polish. In other cases, behaviour change management, detailed monitoring, hygiene therapy and more advanced treatments may be required.
There are plenty of parking spaces available including 3x disabled bays. There are no time restrictions or charges for using the car park. However, certain rules apply, as follows:
- If you park in the disabled bays, you must display your blue badge at all times.
- Do not park in the pull-in / lay-by outside of Tesco as this is a complete “No Parking Area”.
- Do not park in the designated (labelled) doctors bays.
- Do not drive down the private road as this is for permit holders only.
- Always ensure your vehicle is parked in a bay correctly.
Ashby Fields Dental Centre is not responsible for any fines that may be issued. These are issued by a 3rd party company on behalf of the company who manage the whole site, including both car parks and private road.
If you miss your appointment (or part of your appointment) you should contact the practice as soon as possible. Our reception team will inform you of your options to re-book. You may be charged for the wasted clinical time which will need to be paid prior to booking any other appointments. If you paid a deposit this may have been put towards the cost of wasted clinical time and you will be required to pay another deposit before booking your next appointment.
Re-registration will apply to all patients who have not attended for any appointments at the practice within 2 years. If you have lapsed this time frame, you will need to contact the practice to enquire about the options available (at the time) for re-registering.
Visit Us
We're conveniently located, with easy access from the A361, A45 and A5.
Free parking available.
- Monday: 9am - 6pm
- Tuesday: 9am - 5.30pm
- Wednesday: 9am - 5.30pm
- Thursday: 9am - 5.30pm
- Friday: 9am - 5pm
- Lunchtime: 1-2pm (closed everyday)
- 01327 704493
- reception@gettheperfectsmile.co.uk